1. Overview
This Privacy Policy explains how FBLive Pro Cloud collects, uses, stores, and protects personal and business data when you use our platform.
2. Data We Collect
We collect only data necessary to deliver our services, including:
- Account identity data, such as your name and email address.
- Basic Facebook Page data required for integration and app functionality.
- Operational data such as billing status, usage activity, and support requests.
3. How We Use Data
We use collected data to:
- Provide and maintain the platform, including CRM and invoicing automation.
- Authenticate users, process subscriptions, and prevent fraud or abuse.
- Offer customer support and communicate service updates.
- Improve product quality, performance, and security.
4. Legal Basis and International Standards
We process data for legitimate business purposes, performance of contractual obligations, and compliance with applicable legal obligations. We apply reasonable security and privacy safeguards aligned with broadly accepted international data protection principles.
5. Data Sharing
We do not sell personal data. We may share data with trusted service providers (for example, payment processors and infrastructure providers) only as necessary to operate the service and under appropriate confidentiality and security obligations.
6. Data Retention
We retain data only for as long as needed to provide the service, comply with legal obligations, resolve disputes, and enforce agreements. Data may be deleted or anonymized when no longer required.
7. Security
We implement administrative, technical, and organizational measures designed to protect data against unauthorized access, loss, misuse, or alteration.
8. Your Rights
Depending on your jurisdiction, you may have rights to access, correct, or request deletion of your data. You may also contact us regarding data processing concerns.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Material updates will be posted on this page with a revised effective date.
10. Contact
For privacy-related requests, please contact our support team through the support channel available in your account dashboard.